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Octopus Energy Offer

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Terms and conditions

Subject to the eligibility criteria and terms below, you can apply for this offer if you:

Order a qualifying vehicle
White OMODA E5 cruising through the countryside
OMODA EV charging connector
OMODA 9 SHS back

Order a qualifying vehicle

Order a new Omoda 5 EV, Jaecoo 5 EV or a Jaecoo 7 PHEV, (a Qualifying Vehicle) from a participating Omoda & Jaecoo UK dealer between 00:01 on 9th October 2026 and 31st March 2027; and

Dealer makes the referral

Your dealer makes the referral for the charger installation or the Electroverse credit to Octopus between: 00:01 on 9th October 2026 and 23:59 on 30th April 2027; and

Register the qualifying vehicle

Register the Qualifying Vehicle at your home address, applicable where the EV charger is to be installed, in which case, you will be eligible to receive either an Octopus Charge (Untethered) Charger installed for free (up to a value of £1,029, as a Standard Installation) or £1,000 Electroverse credit to be used for public charging (the Offer). There is no entry fee to take part in this Offer. The Offer is non-transferable, non-negotiable, and no cash alternative will be offered in whole or in part.

Eligibility Criteria

The Offer is available to:

  1. Omoda & Jaecoo UK retail customers, sole traders, and small business owners only (Fleet, Employee and Motability customers are excluded) who have ordered a Qualifying Vehicle;
    1. (i)Chargers cannot be installed at business-registered addresses. Customers ordering through or registered to a business address will receive Electroverse credit of £1000 instead of a home charger.
    2. Only vehicle orders that are completed are eligible for this offer. Should you cancel your vehicle order, the offer will be withdrawn. If a charger has been installed or Electroverse credit applied, you will be liable for the full cost.
  2. those who do not already have an EV charger installed at your home and are eligible for installation of anOctopus Charge (Untethered) Charger under Octopus Energy’s EV chargepoint installation terms and conditions available on Octopus Energy’s website;
  3. those over the age of 18 in the United Kingdom (excluding Northern Ireland, the Channel Islands and Isle of Man);

Verifying your eligibility

Your retailer will submit a referral to Octopus Energy, including which offer (home charger or Electroverse credit) you want to redeem. Octopus will email you within 7 working days of receiving the referral from the retailer with instructions on how to redeem either of the offers.

The customer name and address submitted in the retailer referral must match the name and address on the Qualifying Vehicle order form and registration document.

Octopus Charge (Untethered) Charger

Whilst the Offer includes the installation of the Octopus Charge (Untethered) Charger for free up to a value of £1,029, by applying for this Offer, you agree that you may be liable to pay additional amounts to Octopus Energy if the cost and installation of the EV Charger will exceed £1,029. This includes where your property is not suitable for a Standard Installation, as defined on the Octopus Energy website (Standard EV charger installation | Octopus Energy), or where you have elected to receive a different charger which Octopus Energy sells for more than £1,029. No additional charges will be incurred without your approval, and you retain the right to opt out of the Offer prior to installation should you not agree to the additional costs.

This Offer, including the supply, delivery and installation of the Octopus Charge (untethered) EV Charger by Octopus Energy Services Limited will be subject to the Octopus Energy’s full Terms and Conditions for the installation of EV chargepoints which can be found here: (https://octopus.energy/services/ev-installation-terms-and-conditions/).

Data Protection and Information

By taking part in this Offer, you acknowledge that Octopus Energy and Omoda & Jaecoo UK will process and share your personal data as necessary to administer the Offer, in accordance with applicable data protection laws and their respective privacy policies, which for Octopus can be found online here: www.octopus.energy/policies/privacy-policy.

By applying to this Offer, you warrant that all information submitted by you is true and complete.

General

This Offer is run by Octopus Energy Limited, with company registration number 09263424.

This offer is subject to availability and may be amended or withdrawn at any time by Octopus Energy and/or Omoda & Jaecoo UK.

These terms are independent of any terms governing your energy supply relationship with Octopus Energy Limited and participating in this Offer does not alter or affect your rights and obligations under any existing energy supply agreement.

In the event of any dispute regarding any aspect of the Offer, Octopus Energy’s decision will be final, binding, and not subject to review or appeal.

We reserve the right to remove or amend this Offer or these terms at any time without prior notice. Notice of any changes will be provided to you, and the latest version of these terms will be available on our website.

If you have any queries about this Offer please contact us using the following information:

[email protected] or 0808 164 1088.

These terms are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the Courts of England and Wales.

Octopus Energy FAQs

What’s the purpose of this partnership?

One of the biggest barriers to consumers purchasing a BEV/PHEV is concerns around charging. This partnership removes the barrier, by providing your customers a straightforward way of getting a home charger installed, by a trusted company, as well as providing a simple route to public charging.

What is the offer that customers can get?

Great news! As part of this partnership, customers can get Octopus Charge (untethered) with a standard installation free of charge, worth £1,029. Where customers require non-standard installations, or if the customer would like to purchase a different charger sold by Octopus Energy that exceeds the value of £1,029, they will simply pay the difference. If a customer does not need or wish to get a home charger, they are eligible for £1000 Electroverse credit. Customers can only receive one of these offers.

What is Electroverse?

Public charging made simple. It is a free to download, public electric vehicle (EV) charging service that lets drivers find, use, and pay for charging across more than 1.4 million compatible charge points in the UK and Europe using a single app or RFID card. The platform features a built-in route planner, live charger status tracking, and flexible payment options. Customers who opt in to this offer will receive £1000 credit on their account to use across any public chargers within the Electroverse app.

Why Octopus Energy?

Octopus can offer the end-to-end customer charger experience. The customer can get a charger, installation, energy tariff and public charging via Electroverse, all from Octopus Energy making it convenient and simple forcustomers.

How do I refer a customer to Octopus?

Octopus has provided a Dealer Referral Mechanism (DRM). It is a digital tool, allowing you to capture the customer’s order details and personal information (to be filled out by the customer), which can be shared with Octopus to fulfil their charging experience. It takes less than 5minutes! A step by step of the DRM can be found below.

What happens once a referral is made?

Customers will immediately be emailed by Octopus Energy to acknowledge their offer. They will either receive a link to place the order for their EV charger and installation, or a holding email letting them know Electroverse will be in touch to apply the offer credit. The email is almost instantaneous, please invite customers to check their spams!

What are the actions for the customer?

Customers can select their preferred offer. If they choose the charger and the price is above the agreed funding cap, they will need to pay the difference. Upon check out, they will receive a confirmation email and we'll get them prepared for their installation. They can follow the progress on their installation directly via their Octopus Energy account under the ‘my installs’ section (an account will be created for this purpose, even if they aren’t with Octopus for their energy).

If they choose the Electroverse credit, they will need to download the Electroverse app. Once they receive their credit code via email, they will need to apply it in the Electroverse app.

What happens if the customer cancels their car order?

If they have had the EV charger installed already, the customer will be liable for the full cost of the EV charger and installation. If they simply no longer require an EV charger, they need to get in touch with Octopus to cancel the order.

What makes Octopus Charge so great?
  • Octopus Charge comes with a 3-year warranty, which customers can extend to 5 years if they choose.
  • Built-in safety protection
  • Compatible with solar panels.
  • Compatible with the UK’s favourite EV tariff, Octopus Intelligent Go, cutting EV charging costs by up to 70%.
What are Octopus Energy’s customer support details?

If a customer has a query or would like to speak to someone at Octopus Energy, please ask them to reply to their latest email from us or email [email protected]. Or they can call us on 0808 196 6842.